The regulated retail tariff is a comprehensive set of pricing and regulations applied equally and non-discriminatorily by incumbent electricity supply companies. It applies to consumers who are either non-eligible consumers, or eligible consumers who have chosen not to exercise their eligibility rights, as well as those whose consumption remains below the high-consumption limit set for the Last Resort Supply Tariff.

• Under which rules is the regulated retail tariff determined?

  The regulated retail tariff is prepared in compliance with the legislation issued by the Energy Market Regulatory Authority (EMRA / EPDK) and is published in the Official Gazette.

• Can there be differences among consumers?

  Yes, tariffs may vary based on criteria such as the consumer's connection type, electricity consumption volume, and purpose of use.

• How are the procedures and principles for the implementation of the tariff determined?

  The procedures and principles regarding the implementation of the tariff are decided by EMRA (EPDK) in line with the proposals of the incumbent supply companies. You can access the current tariffs on EMRA's (EPDK) official website.

The graduated tariff is a system in which different pricing levels are applied based on electricity consumption within a specific limit. This tariff was first announced by the Energy Market Regulatory Authority (EMRA / EPDK) on December 31, 2021. It came into effect with updates on January 1, 2022, for the residential group, and on March 1, 2022, for the commercial subscriber group.

Who Can Benefit?

• Residential (home users)
• Commercial (businesses, public and private service sectors)

**The graduated tariff is applied only to low-voltage, single-term, single-time subscriptions within the residential and commercial subscriber groups.

What are the low and high-tier limits set for the residential subscriber group?

For the residential low-voltage single-time subscriber group, consumption up to a daily average of 5 kWh/day as of July 1, 2022, and 8 kWh/day as of March 1, 2022, is invoiced at the lower-tier tariff. Any consumption above these limits is invoiced at the higher-tier tariff. For invoices covering periods before and after the specified dates, a proportional calculation (prorating) is performed in accordance with EMRA's instructions.

What are the low and high-tier limits set for the commercial subscriber group?

As of March 1, 2022, for the public and private services sector and other low-voltage single-time subscriber groups, a daily average consumption of 30 kWh/day and below is invoiced at the lower-tier tariff. Consumption exceeding this limit is invoiced at the higher-tier tariff.

How can a tariff change be requested?

Tariff changes can be requested through our Customer Relations Centers or via verbal approval by calling our Call Center at 0850 800 0 186.

The Last Resort Supply Tariff ("SKTT") is an electricity tariff applied to customers whose annual consumption exceeds the limit determined by the decisions of the EMRA (EPDK) Board on a subscriber group basis, but who have not signed a bilateral agreement with a private eligible supplier. For detailed information, you can visit the Last Resort Supply Tariff - Gediz Perakende page.

This is a tariff where the electricity consumed at all times of the day is calculated based on a single price.

• The tariff change is implemented in the first billing period following the issuance of the next invoice, based on the meter readings taken at the end of the period in which the request date falls.
•  Requests to switch to a single-time or multi-time tariff can be made a maximum of two times within a calendar year.

Who Can Benefit?

It covers consumers who are subject to regulated retail tariff principles.

How can a tariff change be requested?

Tariff changes can be requested through our Customer Relations Centers or via verbal approval by calling our Call Center at 0850 800 0 186.

This is a tariff that covers different time periods of the day and applies different prices for the electricity consumed during those specific intervals. Within the scope of this tariff, the time intervals taken as a basis for pricing vary depending on whether your meter has been updated according to the Permanent Daylight Saving Time (DST) practice. 

• If the meter is updated according to the Permanent Daylight Saving Time practice:  Daytime Period: 06:00 – 17:00, Peak Period: 17:00 – 22:00, Night Period: 22:00 – 06:00

• If the meter is NOT updated according to the Permanent Daylight Saving Time practice:  Between the last Sunday of October and the last Sunday of March: Daytime Period: 07:00 – 18:00, Peak Period: 18:00 – 23:00, Night Period: 23:00 – 07:00, Between the last Sunday of March and the last Sunday of October: Daytime Period: 06:00 – 17:00, Peak Period: 17:00 – 22:00, Night Period: 22:00 – 06:00

• Right to Change Tariff: A tariff change can be made a maximum of two times within a year (switching between single-time or multi-time tariffs).
• Change Process: Your request is recorded by reading the meter at the end of the period in which the application is made. The new tariff becomes valid starting from the invoice to be issued after this procedure.
• Multi-Time Tariff Requirement: In order to benefit from the multi-time tariff, the electricity meter must have the technical capability to perform this specific measurement.
• IMPORTANT: You must have selected the multi-time tariff to benefit from the lower prices during the night hours. Otherwise, the electricity you use during the night hours will be billed based on the standard single-time tariff.

Who Can Benefit?

It covers consumers who are subject to regulated retail tariff principles.

How can a tariff change be requested?

Tariff changes can be requested through our Customer Relations Centers or via verbal approval by calling our Call Center at 0850 800 0 186.

The Green Tariff is a tariff that guarantees the electricity is generated from renewable energy sources (such as solar, wind, hydroelectric, and biomass).

Active energy rates are determined as a standard for all subscriber groups in accordance with the Green Tariff table published by EMRA (EPDK). Your invoice is generated by adding the standard components within your current tariff to these green energy rates. Developed for environmentally conscious individuals and businesses, this tariff ensures that energy consumption is met through sustainable sources.

Who Can Benefit?

Only consumers to whom we provide energy as the Incumbent Supply Company can benefit from the Green Tariff. In other words, it is only available to our customers on the National Tariff.

How can a tariff change be requested?

• Consumers must submit their requests to switch to the Green Tariff in writing to the incumbent supply company.
• The tariff change is implemented in the first billing period following the issuance of the next invoice, based on the meter readings taken at the end of the period in which the request date falls.
• Requests to switch to the Green Tariff can be made a maximum of two times within a calendar year.
• Unlike the national tariff, the Green Tariff only provides energy supply on a single-time basis to the consumer.

What is an Eligible Consumer?

Real persons or legal entities that consume more electricity than the amount determined by the Board, are directly connected to the transmission system, or possess an organized industrial zone legal entity status—thus gaining the right to choose their supplier—are defined as Eligible Consumers. For the year 2025, the Board has set the Eligible Consumer (ST) limit at 750 kWh. Currently, all consumers who exceed this ST limit, regardless of their subscriber group, fall under this scope.

Eligible consumers have the right to choose the supplier that will provide them with energy. These consumers procure electricity by signing bilateral agreements with their suppliers. In a competitive electricity market, eligible consumers can make agreements by evaluating the price and service advantages offered by different suppliers. This agreement between the consumer and the supplier is called a “Bilateral Agreement.” Eligible consumers whose bilateral agreements have expired or who have not chosen a supplier can procure energy from the incumbent supply companies. This is provided within the scope of the last resort supply, and electricity prices are determined based on regulated tariffs.