Electricity Supply Service Provider

Producer Card Campaign

Farmers Produce with Confidence, Benefitting from Deferred Invoicing!

Detailed Information

Meet the Gediz Retail Mobile Application,
Bring the Ease of Transactions to
Your Pocket!

We're on the A-list in the
'Climate Change' program!

We're on the A-list in the world's largest environmental reporting platform's 'Climate Change' program!

Unlicensed Producers Portal

You can easily track your electricity production and consumption data!

Detailed Information

Campaigns

Apply now to our campaigns tailored to the needs of your business!

All Campaigns

Producer Card Campaign

Farmers Produce with Confidence, Benefitting from Deferred Invoicing!

Detaylı Bilgi

CardFinans Agricultural Card Campaign

Convenience for Farmers: Harvest Time Bill Payment Ease!

Detaylı Bilgi

Efficient Card Campaign

Our Farmers using Yapı Kredi Effeicient Card pay their electricity bills interest-free for up to 3 months!

Detaylı Bilgi

Campaign that Erases Interest Rates

Pay off any of your remaining debts from past periods now, and get all your payable default interest incurred...

Detaylı Bilgi

Pay Your Electricity Bill with Kredim Campaign

Get interest-free credit for the first month or term options up to 3 months!

Detaylı Bilgi

Pay Your Electricity Bill with Kredim Campaign

Green Energy at Work Campaign

Support Green Energy at Work!

Detaylı Bilgi

Campaigns

Apply now to our campaigns tailored to the needs of your business!

All Campaigns

Producer Card Campaign

Farmers Produce with Confidence, Benefitting from Deferred Invoicing!

Detaylı Bilgi

CardFinans Agricultural Card Campaign

Convenience for Farmers: Harvest Time Bill Payment Ease!

Detaylı Bilgi

Efficient Card Campaign

Our Farmers using Yapı Kredi Effeicient Card pay their electricity bills interest-free for up to 3 months!

Detaylı Bilgi

Campaign that Erases Interest Rates

Pay off any of your remaining debts from past periods now, and get all your payable default interest incurred...

Detaylı Bilgi

Pay Your Electricity Bill with Kredim Campaign

Get interest-free credit for the first month or term options up to 3 months!

Detaylı Bilgi

Green Energy at Work Campaign

Support Green Energy at Work!

Detaylı Bilgi

Offer Hunter

Determine the needs of your business, explore the best campaign for you and start benefiting from advantageous prices right away!

Your Average Monthly Bill

How Would You Like to Get Your Bills?

I Want to Monitor
My Energy Consumption

I Want to Use
Green Energy

Savings Assistant

To make a comparison, select the devices for which you want to calculate electricity consumption. You will be able to see the monthly and annual consumption costs.

Lower Your Electricity Bills with the Savings Assistant

Get help from the Savings Assistant to start calculating the consumption of your household electrical appliances right away and check out our recommendations to see how much you can save.

If you want to grow with us as a business partner, to create a profitable business model and to benefit from the advantages of being a dealer, fill out the application form to join our family and be a part of Gediz Perakende.

Apply Now

Video Gallery

Here you will find all the answers that will make your life easier when it comes to electricity procedures!

See All Videos

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Electricity is what we do. We have made many first-of-its kind services possible. Such unique steps...

Contact Us

Find your nearest customer relations centers.

Call
Center

You
Can Call Us

E-mail
Address

You
Can Email Us

Mobil
Application

You can conduct your processes from your phone.

Customer Relations
Center

You Can Reach The
Representative Near You

Whatsapp Contact
Line

You Can Contact
Via Whatsapp

Head
Office

You Can Reach Our
Location On The Map

Social
Media

Call
Center

E-mail
Address

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COMMERCIAL QUALITY CODE NO.	COMMERCIAL QUALITY INDICATOR	STANDARD DURATION	AMOUNT OF COMPENSATION OR ACTION TO BE TAKEN YEAR 2025
1	Applications recorded by the Consumer Services Center are finalized and communicated to the consumer in accordance with their request, either in writing or through a permanent data storage device	Within 15 business day	Residential Subscribers: TRY 277 Other Subscribers: TRY 554
2	Sending the second notification to the consumer (along with written and permanent data storage device)	At least 5 business days given for payment, following the last payment date	If disconnection has occurred, no disconnection-reconnection fee is charged. The responsible supply company bears this cost Residential Subscribers: TRY 277 Other Subscribers: TRY 554
3.1	Communicating the results of investigations into objections about billing/payment notifications related to the responsible supply company to the consumer, either in writing or via a permanent data storage device, as per the consumer's request	Within a period of 10 business days	Residential Subscribers: TRY 277 Other Subscribers: TRY 554
3.2	After the responsible supply company receives the investigation results regarding objections to billing/payment notifications, these results are to be communicated to the consumer in accordance with their request, either in writing or through a permanent data storage device	Within a period of 3 business days	Residential Subscribers: TRY 277 Other Subscribers: TRY 554
4	If an objection to a bill/payment notification is justified, the consumer should be reimbursed for any overcharged amount related to the consumption cost in question	Within a period of 3 business days	The reimbursement will consist of 50% of the overcharged amount, plus any late payment penalties, Residential Subscribers: Up to a maximum of TRY 3,462 + late payment fees Other Subscribers: Up to a maximum of TRY 6,924 + late payment fees
5	In the event of termination or expiration of a retail sales contract, the cash deposit amount collected should be refunded to the consumer	The refund should be made within a maximum of 5 business days from the date of contract termination, provided that all debts have been paid and the security deposit has been updated	The refund will consist of 50% of the remaining amount after deducting the principal debt from the updated deposit amount, along with late payment fees if the refund occurs more than 5 business days after the contract termination date Residential Subscribers: Up to a maximum of TRY 3,462 + late payment fees Other Subscribers: Up to a maximum ofTRY 6,924 + late payment fees
6	Establishment of a retail sales contract upon properly submitted applications	To be completed within the same day	Residential Subscribers: TRY 277 Other Subscribers: TRY 554
7	Providing information to the distribution company for record-keeping about the established retail sales contract	On the day the contract is established	Residential Subscribers: TRY 277 Other Subscribers: TRY 554
8	Initiating legal action for debts not paid on time	At least 45 days after electricity is cut off following the second notification	Residential Subscribers: TRY 554 Other Subscribers: TRY 1108

COMMERCIAL QUALITY CODE NO.

COMMERCIAL QUALITY INDICATOR

STANDARD DURATION

AMOUNT OF COMPENSATION OR ACTION TO BE TAKEN YEAR 2025

Applications recorded by the Consumer Services Center are finalized and communicated to the consumer in accordance with their request, either in writing or through a permanent data storage device

Within 15 business day

Residential Subscribers: TRY 277
Other Subscribers: TRY 554

Sending the second notification to the consumer (along with written and permanent data storage device)

At least 5 business days given for payment, following the last payment date

If disconnection has occurred, no disconnection-reconnection fee is charged. The responsible supply company bears this cost Residential Subscribers: TRY 277
Other Subscribers: TRY 554

3.1

Communicating the results of investigations into objections about billing/payment notifications related to the responsible supply company to the consumer, either in writing or via a permanent data storage device, as per the consumer's request

Within a period of 10 business days

Residential Subscribers: TRY 277
Other Subscribers: TRY 554

3.2

After the responsible supply company receives the investigation results regarding objections to billing/payment notifications, these results are to be communicated to the consumer in accordance with their request, either in writing or through a permanent data storage device

Within a period of 3 business days

Residential Subscribers: TRY 277
Other Subscribers: TRY 554

If an objection to a bill/payment notification is justified, the consumer should be reimbursed for any overcharged amount related to the consumption cost in question

Within a period of 3 business days

The reimbursement will consist of 50% of the overcharged amount, plus any late payment penalties, Residential Subscribers: Up to a maximum of TRY 3,462 + late payment fees Other Subscribers: Up to a maximum of TRY 6,924 + late payment fees

In the event of termination or expiration of a retail sales contract, the cash deposit amount collected should be refunded to the consumer

The refund should be made within a maximum of 5 business days from the date of contract termination, provided that all debts have been paid and the security deposit has been updated

The refund will consist of 50% of the remaining amount after deducting the principal debt from the updated deposit amount, along with late payment fees if the refund occurs more than 5 business days after the contract termination date Residential Subscribers: Up to a maximum of TRY 3,462 + late payment fees Other Subscribers: Up to a maximum ofTRY 6,924 + late payment fees

Establishment of a retail sales contract upon properly submitted applications

To be completed within the same day

Residential Subscribers: TRY 277
Other Subscribers: TRY 554

Providing information to the distribution company for record-keeping about the established retail sales contract

On the day the contract is established

Residential Subscribers: TRY 277
Other Subscribers: TRY 554

Initiating legal action for debts not paid on time

At least 45 days after electricity is cut off following the second notification

Residential Subscribers: TRY 554
Other Subscribers: TRY 1108

Excluding Taxes, Funds and Shares approved by EMRA and to be applied as of September 1, 2022; Green Tariff
Distribution System Users
Consumers Purchasing Energy from the Charged Supply Company
	Green Energy Cost	Distribution Fee	Capacity		Green Energy + Distribution	Reactive Energy
	Green Energy Cost	Distribution Fee	Güç Cost	Güç Excess Fee	Single Stroke	Reactive Energy
	kr/ kWh	kr/ kWh	kr/ Ay/ kW	kr/ Ay/ kW	kr/ kWh	kr/ kVARh
Medium Voltage
Double Term
Industry	405, 9469	14, 7972	491, 7791	983, 5582	420, 7441	48, 2956
Public and Private Services Sector and Others	405, 9469	23, 0611	791, 7604	1.583, 5208	429, 008	48, 2956
Domicile	405, 9469	22, 8419	772, 1378	1.544, 2756	428, 7888
Agricultural Activities	405, 9469	18, 9925	764, 0998	1.528, 1996	424, 9394	48, 2956
Lighting	405, 9469	22, 1336	786, 9972	1.573, 9944	428, 0805
Monomial
Industry	405, 9469	16, 3448			422, 2917	48, 2956
Public and Private Services Sector and Others	405, 9469	28, 766			434, 7129	48, 2956
Domicile	405, 9469	28, 2039			434, 1508
Agricultural Activities	405, 9469	23, 6477			429, 5946	48, 2956
Lighting	405, 9469	27, 6100			433, 5569
Low Voltage
Monomial
Industry	405,9469	25,2888			431,2357	48,2956
Public and Private Services Sector and Others	405,9469	34,2716			440,2185	48,2956
Domicile	405,9469	33,5187			439,4656
Agricultural Activities	405,9469	28,1603			434,1072	48,2956
Lighting	405,9469	32,8247			438,7716
Transmission System Users
Green Energy Cost
kr/kWh
405,9469

Gediz Perakende - İzmir ve Manisa Elektrik Tedarik Sağlayıcısı

We are here to help you.

Producer Card Campaign

Meet the Gediz Retail Mobile Application, Bring the Ease of Transactions to Your Pocket!

We're on the A-list in the 'Climate Change' program!

Unlicensed Producers Portal

Campaigns

Producer Card Campaign

CardFinans Agricultural Card Campaign

Efficient Card Campaign

Campaign that Erases Interest Rates

Pay Your Electricity Bill with Kredim Campaign

Green Energy at Work Campaign

Campaigns

Offer Hunter

Savings Assistant

Lower Your Electricity Bills with the Savings Assistant

Partnership

Become a business partner with Gediz Perakende, one of the largest energy companies in Turkey.

Video Gallery

2023 ‘’Müşteri Memnuniyeti’’ K...

İnovasyon ve Sürdürülebilirlik...

YGA Bilim Seferberliği: Enerji...

Our Business Processes Are Mor...

2022 was our Year of Digital T...

Aydem Enerji - Energy for Life

Contact Us

CallCenter

YouCan Call Us

E-mailAddress

You Can Email Us

Mobil Application

You can conduct your processes from your phone.

Customer Relations Center

You Can Reach The Representative Near You

Whatsapp ContactLine

You Can Contact Via Whatsapp

Head Office

You Can Reach Our Location On The Map

SocialMedia

You Can Follow Us

CallCenter

E-mailAddress

Mobil Application

Customer Relations Center

Whatsapp ContactLine

Head Office

SocialMedia

Meet the Gediz Retail Mobile Application,
Bring the Ease of Transactions to
Your Pocket!

We're on the A-list in the
'Climate Change' program!

Call
Center

You
Can Call Us

E-mail
Address

You
Can Email Us

Mobil
Application

Customer Relations
Center

You Can Reach The
Representative Near You

Whatsapp Contact
Line

You Can Contact
Via Whatsapp

Head
Office

You Can Reach Our
Location On The Map

Social
Media

You Can
Follow Us

Call
Center

E-mail
Address

Mobil
Application

Customer Relations
Center

Whatsapp Contact
Line

Head
Office

Social
Media